Introduction
Hania Writes ("I", "me", or "my") operates this website and provides writing, editing, and transcription services. This Privacy Policy explains how I collect, use, and protect your personal information when you use my services or visit this website.
Information I Collect
Information You Provide: When you contact me or use my services, I may collect:
- Name and contact information (email address, phone number)
- Project details and documents you submit
- Payment information (processed through secure third-party payment processors)
- Any other information you choose to provide
Automatically Collected Information: When you visit this website, I may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit and time spent on pages
- Referring website addresses
How I Use Your Information
I use the information I collect to:
- Provide, maintain, and improve my services
- Process your requests and deliver completed work
- Communicate with you about your projects
- Send you service-related updates and information
- Respond to your inquiries and provide customer support
- Analyze website usage to improve user experience
- Comply with legal obligations
Confidentiality and Data Protection
Client Confidentiality: I take your privacy and confidentiality seriously. All documents and information you share with me are treated with strict confidentiality. I do not share, sell, or disclose your personal information or project content to third parties except as necessary to provide my services or as required by law.
Data Security: I implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention: I retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project files are securely deleted after delivery unless you request otherwise.
Third-Party Services
I may use third-party services to operate this website and provide my services, including payment processors, email services, and analytics tools. These third parties have access to your information only to perform specific tasks on my behalf and are obligated not to disclose or use it for any other purpose.
Your Rights
You have the right to:
- Access the personal information I hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Request data portability
To exercise these rights, please contact me using the information provided in the Contact section below.
Cookies
This website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of this website.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact me through the contact form on this website or via the contact information provided on the contact page.